• Survey Text Message: When the guest leaves, an additional text message can be sent inquiring for feedback of the guest. The survey request can range from a one question with text back response to a link that redirects to a web-based survey. All survey feedback will be available in a report that can be
delivered in real time. This is ideal for patient satisfaction
With the SMS Valet solution, businesses see over a 50% response rate, which is unheard of in the survey
world. Because the survey text is easy and very timely, the guest is more likely to respond immediately.
Email or Newsletter Join Link: With the text messaging ability, the valet can now send a link in a text message asking guests to join the Email Club or Newsletter of the business. The guests can provide their email address directly back to the establishment to help build the email database for other marketing purposes.